The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
GBP 5 per day
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Locker room
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Golf course
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Sun loungers
Leisure/ TV room
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Massage
Make up services
Room features
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Bearsted Road,
Maidstone,
United Kingdom,
ME145AA,
Kent
Map view
street view
Bearsted Road,
Maidstone,
United Kingdom,
ME145AA,
Kent
City landmarks
Park
Mote Park
2.1
km
Farm
Kent Life
3.0
km
Museum
Maidstone Museum And Bentlif Art Gallery
2.1
km
Theatre
The Hazlitt Theatre
2.1
km
St. Faiths Street Behind Maidstone Museum
Brenchley Gardens
2.0
km
Church
All Saints The Parish Church of Maidstone
2.3
km
Church
St Paul's Church
1.2
km
Stadium
Gallagher Stadium
2.2
km
Castle
Allington Castle
2.6
km
Parish Church of St Luke the Evangelist
1.3
km
Nature reserve
Vinters Valley Nature Reserve
1.6
km
16 Mill St
Archbishop's Stables Carriage Museum The Tithe Barn
2.3
km
Public Building
Maidstone Magistrates Court
2.2
km
Waterside Gate
Whatman Park
2.3
km
Maidstone Family Church
1.4
km
Golf Course
Bearsted Golf Club
2.4
km
Church
St Mary and All Saints
1.9
km
Quaker Meeting House
1.6
km
Maidstone Borough Council
2.6
km
St Faith's Maidstone
2.0
km
Maidstone ME15 7QU
Maidstone Historic BoatHouse
1.8
km
Church
Salvation Army
1.7
km
Queen Victoria Statue And Drinking Fountain Opposite No 98
2.1
km
Gym
Gravity Trampoline Parks
2.6
km
Maidstone Unitarian Chapel
2.1
km
Church
Union Street Methodist Church
1.8
km
moat park
1.8
km
Shopping Area
The Mall
2.7
km
Newnham Court Shopping Village
2.2
km
Maidstone ME15 7SX
Mote Park Watersports Centre
3.0
km
Nearby
Newnham Court Shopping Village
410 m
Restaurants
Noble House
70 m
Newnham Court Farm Shopping Village Bearsted Road Bearsted Road
The Court Bar
230 m
Hilton Maidstone Hotel Bearsted Road
Chiltern Hundreds
320 m
Penenden Heath Road Penenden Heath
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
7.0
Location
7.4
Service
8.4
Dining
6.6
Guest reviews
7.2/10
based on 8 reviews
7.9
7.9/10 based on 5493 reviews
John
United States,
March
2024
7.8/10
I had a wonderful stay at the hotel. The rooms were huge, nice, and very clean, with lovely decorations that made our anniversary special. The service was excellent, especially the lady at the restaurant who seated us. The location had its ups and downs, as there were some issues with breakfast, but overall, I had a pleasant experience.
Rooms
8.0
The double queen bedded room was very clean and had nice decorations for our anniversary. It was huge and nice.
Service
9.0
The staff, including a young female member, were all very helpful and friendly. They even went the extra mile to put up a banner at our room door.
Location
7.0
The location was a bit mixed with some downsides like crowded breakfast and split lanes at the swimming pool, but it was still enjoyable and had nice amenities.
Dining
7.0
The dining experience was good with a fair selection of continental and British alternatives. However, there were some issues with the temperature of the hot food during breakfast.
Facilities
8.0
The facilities were good, with room service and a pleasant dining experience.
Jane
United Kingdom,
March
2024
8.0/10
The hotel rooms were just adequate; reasonably decorated, though the bathroom paint was peeling in places. Despite the noise, it was convenient to have my children and grandson in the same room. The service was fantastic, with really polite, helpful, and friendly staff. The location was excellent for my visit to Maidstone town centre, but the hotel had a weird shelf setup and a nearby low-quality bar. The dining experience was very good, offering great choices and hospitable staff. Overall, a decent stay with some minor drawbacks.
Rooms
7.0
The rooms were just adequate and reasonably decorated, although the bathroom had some peeling paint. It was convenient to have my children and grandson in the same room.
Service
9.0
The service was fantastic, with really polite, helpful, and friendly staff.
Location
8.0
The location was excellent for my visit to Maidstone town centre, although there were some minor inconveniences with the room setup and the nearby bar.
Dining
8.0
The dining experience was very good, with great choices and hospitable staff.
Facilities
8.0
The hotel offered decent facilities for a comfortable stay.
David
United Kingdom,
October
2023
7.6/10
The hotel rooms were spacious, with a large and comfy bed plus a sofa and big TV. Heating could be controlled individually, which was a nice touch. The service was pleasant and professional, with a refund issued promptly. The location, although interesting with events going on, was great for a relaxing stopover.
Rooms
8.0
The rooms were spacious and the bed was large and comfy, with a sofa and big TV. Heating control was convenient.
Service
7.0
The service was nice, with a quick refund provided. The restaurant staff were professional and accommodating.
Location
8.0
The location was interesting and ideal for a relaxing stopover, with events adding a nice touch.
Dining
7.0
The dining experience offered a decent selection, but some felt more staff were needed for food replenishment.
Facilities
8.0
Facilities were up to standard and met expectations.
Richard
United Kingdom,
August
2023
8.2/10
The hotel rooms were spacious and located above the leisure center, providing a large enough space. However, there was a power cut in the night that caused the fridge to die, resulting in us having to throw out all my partner's expressed milk. The service was very helpful and friendly, especially when I needed assistance with Christmas shopping in Maidstone. The location was well laid out with plenty of staff around but never ‘ in your face,' making it good for exploring the area. The dining experience was very enjoyable with great choices and hospitable staff. The facilities provided were commendable.
Rooms
7.0
The rooms were large enough and located above the leisure center.
Service
9.0
The staff were very helpful and friendly, especially during Christmas shopping in Maidstone.
Location
8.0
The location was well laid out with plenty of staff around but never ‘ in your face,' ideal for exploring the area.
Dining
9.0
The dining experience was very good with great choices and hospitable staff.
Facilities
8.0
The facilities provided were commendable.
James
United States,
July
2023
5.4/10
The hotel staff was lovely, and we enjoyed a weekend without the kids. However, the rooms were not as good as other Hilton hotels we've stayed in; the beds were as hard as the floor, and opening doors to the outside seemed risky. The location was good for sightseeing, but breakfast quality and hotel maintenance could be improved.
Rooms
5.0
The rooms were not as comfortable as expected and could use improvement.
Service
7.0
The staff were courteous but there were some service hiccups during my stay.
Location
6.0
The location was convenient for sightseeing, but the breakfast quality was disappointing.
Dining
5.0
The dining experience was not the best, with cold food and limited quality for the price paid.
Facilities
5.0
Facilities need improvement in terms of cleanliness and maintenance.
Simon
United Kingdom,
July
2023
7.2/10
I had a mixed experience at this hotel. The room was clean and ready early in the morning, which was convenient. However, there was a disturbing incident with a drunken individual trying to enter another guest's room in the middle of the night. The price for the room seemed reasonable for what was provided.
Rooms
7.0
The room was clean and ready for me in the morning.
Service
8.0
The staff were under strain following an event but were very attentive and helpful during our stay.
Location
8.0
The location was convenient, and I felt safe and well-maintained. I had a bit of trouble finding it, spending £15 extra on the way there.
Dining
6.0
I was initially misinformed about breakfast being included, and the food choice was decent but could have been better for the value.
Facilities
7.0
The hotel has a nice swimming pool, which was a 50/50 split for lane swimming and family use. The facilities overall were satisfactory.
Ben
United Kingdom,
June
2023
7.8/10
I found the hotel to have spacious rooms, though a bit warm and needing some maintenance. The service staff was exceptional, taking care of my belongings until I could access my room. The location was convenient, with a larger seating area next to the restaurant. The dining experience was pleasant but the food could have been hotter. The facilities were excellent overall.
Rooms
7.0
The rooms were large but a bit warm and in need of some maintenance.
Service
9.0
The service staff was very helpful, friendly, and professional, ensuring my comfort and enabling me to use the fitness and pool facilities.
Location
8.0
The location was convenient, benefitting from a larger seating area next to the restaurant.
Dining
7.0
The dining experience was nice but the food could have been hotter.
Facilities
8.0
Overall, the facilities were excellent.
Liz
United Kingdom,
May
2023
6.8/10
The hotel rooms were very spacious, great for families, but I was disappointed by noisy swimming lessons in the spa area. The dated bathroom and cold breakfast impacted the overall experience. Service was excellent, with friendly and efficient staff. The location was decent, but bustling with trolleys from room service. The dining experience had a wide selection but lacked in quality. Facilities were adequate for the stay.
Rooms
7.0
The rooms were spacious but dated, impacting the overall comfort.
Service
9.0
The service was exceptional, with friendly and efficient staff.
Location
6.0
The location was decent, but the busy atmosphere with room service trolleys affected the ambiance.
Dining
5.0
The dining options were varied but lacked in quality, with cold and unappetizing food.
Facilities
7.0
The facilities were adequate for the stay, but nothing exceptional.
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